Guest Guide & Useful Information
Welcome to Sousse! This comprehensive guide provides practical information for travelers, including emergency contacts, transportation options, safety tips, and local insights to help you enjoy a smooth and memorable stay.
Emergency Contacts
Police (Police Secours)
197
Ambulance (SAMU)
190
Civil Protection (Fire)
198
Tourist Police
+216 73 225 352
In case of urgent need, contact local emergency services directly. These services are available 24/7.
Medical & Healthcare
Hospital Sahloul
+216 73 369 331
Route de la Ceinture, Sousse
Clinic Les Oliviers
+216 73 242 711
El Kantaoui, Sousse
Pharmacies
Pharmacies (Pharmacies) are widespread. Note that many medications are available without a doctor's prescription – feel free to ask directly at the pharmacy before seeking a doctor.
Night Service (Pharmacie de Garde): For medications outside standard hours, ask locals or your host for the nearest 24-hour pharmacy or 'Pharmacie de Garde' location.
Transportation & Getting Around
Taxis
Taxis are the easiest way to get around. Do not agree to fixed prices; drivers are required to use the taximeter. We recommend our partner CM Taxi Sousse for reliable service, including sightseeing and airport transfers.
Louage (Shared Transport)
Louages are shared minivans that run fixed routes between cities. Great for inter-city travel and an authentic local experience. Affordable and frequent departures.
Car Rental
Car rental services are available at the airport and city center. You'll need an international driving permit or valid home country license. Roads are generally good, though driving styles may differ.
Tip: Download Google Maps or Offline Maps before arrival for navigation without data costs. Local drivers are also helpful for directions.
Money & Payment
Currency & Cash
The local currency is the Tunisian Dinar (TND). Cash is the most commonly used means of payment. Payments are usually only made in TND, not in other currencies. ATMs are readily available in Sousse.
Credit & Debit Cards
Major credit and debit cards are accepted in hotels, restaurants, and supermarkets, but not always at small local shops. Inform your bank of your travel dates to avoid card blocks.
ATMs
ATMs are available throughout Sousse in banks, shopping centers, and main streets. They typically accept Visa, Mastercard, and other international cards.
Tipping Culture
Tipping is appreciated but not obligatory. A small tip (5-10% or rounding up) for restaurant service, taxi drivers, and guides is customary and appreciated for good service.
Internet, SIM & Connectivity
Mobile Phone SIM Cards
- •Tunisie Telecom, Ooredoo, and Orange offer local SIM cards with affordable data packages
- •SIM cards are available at the airport, city center shops, and convenience stores
- •Data speeds are generally good in Sousse; 4G coverage is extensive in tourist areas
SIM cards can be bought more cheaply after arrival at a local shop in the city instead of at the airport.
WiFi & Internet
WiFi is widely available in hotels, restaurants, and cafes throughout Sousse. Most apartments come with WiFi. Connection quality is generally reliable in tourist zones.
Water & Food Safety
Drinking Water
Tap water is generally safe for washing and brushing your teeth. It is not drinking water and can cause diarrhea. You should only drink bottled mineral water and be careful with ice cubes. Bottled water is inexpensive and widely available.
Food Safety & Shopping
- •Street food is generally safe and delicious; popular items include pastries, grilled meats, and seafood
- •Eat at busy local spots to ensure fresh food; high turnover means fresher products
- •Wash fruits and vegetables before eating, or purchase pre-packaged items from supermarkets
Where to Shop
Supermarkets (Carrefour, Monoprix) offer familiar products and English labels. Local souks and markets are great for fresh produce, spices, and traditional items. Prices are lower than chain stores.
Culture & Etiquette Tips
Dress Code
In tourist areas, casual clothing is fine. When visiting local neighborhoods, cultural sites, or during Ramadan, modest dress is respectful. Avoid very revealing clothing in conservative areas.
Cultural Respect
Tunisia is a Muslim-majority country. Ramadan (the Islamic holy month) is observed with reduced service hours and restaurants closed during daylight. Showing respect for local customs and traditions is appreciated.
Alcohol Availability
Alcohol is available in hotels, restaurants, and liquor stores but less common in local neighborhoods. It's not served openly in conservative areas. Drinking alcohol in public is generally frowned upon.
House Rules & Guest Expectations
To ensure a pleasant stay for all guests, please follow these general guidelines provided by your host:
- •Respect your neighbors by keeping noise levels low, especially during evening and night hours
- •No parties or loud gatherings; maintain a peaceful environment for other residents
- •Keep the apartment clean and tidy; dispose of trash properly in designated areas
- •Our apartments are non-smoking. Smoking is not permitted in the apartment, only outside at terrace, balcony or street.
- •Follow local regulations and respect property; report any issues to your host immediately
Check-In & Guest Information
After confirming your booking, a dedicated local professional will manage your arrival and ensure a smooth start to your stay. You will receive detailed arrival instructions via the booking platform.
All communication with your host regarding your stay—including questions, issues, or special requests—should be handled through the booking platform's messaging system for your protection and documentation.
Bookings, availability, and operational details (payments, contracts, deposits) are managed entirely on Airbnb and Booking.com. This website is for presentation and information purposes only.