Privacy Policy
Your privacy is important to us. Learn how we collect, use, and protect your personal information.
Last Updated: November 7, 2025
Information We Collect
We collect information that you provide directly to us, including:
- Personal identification information (name, email address, phone number)
- Booking and reservation details
- Payment information (processed securely through third-party providers)
- Communication preferences and feedback
How We Use Your Information
We use the information we collect to:
- Process your bookings and reservations
- Communicate with you about your stay
- Improve our services and customer experience
- Send you updates and promotional offers (with your consent)
- Comply with legal obligations
Data Protection
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. All payment information is encrypted and processed through secure, PCI-compliant payment gateways.
Data Sharing
We do not sell your personal information. We may share your data with:
- Property owners and hosts to facilitate your booking
- Service providers who assist us in operating our business
- Legal authorities when required by law
Your Rights
You have the right to:
- Access and receive a copy of your personal data
- Request correction of inaccurate information
- Request deletion of your personal data
- Opt-out of marketing communications
Cookies and Tracking
We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookie preferences through your browser settings.
Contact Us
If you have any questions or concerns about our privacy policy, please contact us:
Email: privacy@sousse-appartments.com
Address: Rue Mahmoud Khachlef, Sousse 4000, Tunisia